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↺ 14 days right of return

Return within 14 days

It is important to us that your new furnishings meet your expectations and that you are satisfied with the products you order.

With us you can return a product within 14 days of receipt of the goods and you will receive a KARE voucher (excluding delivery costs).

Guidelines:

  • The product is as good as new and in its original packaging
  • The date of receipt of the items counts for the return period
  • Credit note: KARE does not refund money, but issues a voucher for the purchase amount (excluding delivery costs). No credit note can be issued without prior registration.
  • The right of return is only valid for off-the-peg products: custom-made products, special formats (such as customizable furniture) cannot be exchanged.

If a product does not meet the above criteria, we may refuse to take it back.

Would you like to register a return? This is how it works:

  1. Please register your return first using the online form below.
  2. You will be contacted by our customer service team to discuss the next steps as soon as possible.
  3. Return shipment at the expense of the buyer. Please wait for us to contact you to return the item!

 

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