Return within 14 days
It is important to us that your new furnishings meet your expectations and that you are satisfied with your ordered products.
With us, you can return a product within 14 days of receiving it and you will receive a KARE voucher (excl. delivery costs).
The product is as good as new and in original packaging.
For the return period, the date on the day of receipt of the item counts
Credit note: KARE does not refund money, but issues a voucher for the purchase amount (excl. delivery costs). No credit note can be issued without prior registration.
The right of return is only valid for products off the shelf: custom-made products, special formats (such as customizable furniture) cannot be exchanged.
If a product does not meet the above criteria, we may refuse to accept the return.
Want to file a return? This is how it works:
First, please register the return via the online form below.
You will be contacted by our customer service to discuss the next steps as soon as possible.
Return shipping is at the buyer's expense. Please wait for our contact for the return!