Service

KARE CUSTOMER SERVICE

Since we want to make every step of your KARE experience as pleasant as possible, we have provided contact forms on this page that you can use to easily get in touch with customer service. If you have a question or concern, simply select the appropriate topic and click “Let's go.” You will then be redirected to a page where you can explain your issue.

CANCELLATION BEFORE DELIVERY

Would you like to cancel an order before it has been shipped?

Let's get started

WHERE IS MY ORDER?

Has your order not arrived yet?

Let's get started

RETURN

Would you like to return an product to us within the 14-day return period?

Let's get started

DEFECTIVE GOODS

Have you received a defective product?

Let's get started

INVOICE

Do you need an invoice for an order you have already received?

Let's get started

VOUCHER CODE NOT WORKING?

*Voucher codes usually can't be combined with other discounts.

Let's get started

CALLBACK SERVICE

Leave us your phone number and we will call you back as soon as possible.

Let's get started

CONTACT US / FEEDBACK

Have you noticed anything we could do better? Let us know! We look forward to your feedback!

Let's get started

KARE ADVANTAGES

Enjoy our KARE advantages with every order. At KARE, we take the protection of your data and secure payment very seriously.

DATA PROTECTION

All sensitive areas such as the shopping cart, customer area, and purchase process are encrypted so that you can shop securely at any time of the day or night.

FAST DELIVERY

We deliver quickly. When you order from us, your goods are usually dispatched within 24 hours.

SECURE & EASY PAYMENT

The choice is yours: always pay securely using your preferred payment method, whether online with PayPal or credit card (Visa, MasterCard), by prepayment, or conveniently on account after receiving your order.